There are so many vendors in the market who claim to provide an all-in-one event management software with each, and every feature included. But how would you know that they are really providing the right software?
Therefore, we have collected some of the critical elements that must be considered when selecting for an event booking software.
Why Event Booking Software?
When choosing your ultimate vendor, you should also take the following factors into account that are not feature-related:
Find out if the cost is determine by the features you wish to utilize, the number of attendees, the number of backend users you can have (sometimes referred to as “seats” or “licenses”), or the number of events you intend to hold.
The most flexible cost is typically determine by the technology’s features and/or the number of attendees. If you regularly host events, you can also inquire about annual billing alternatives, which are typically paid in monthly installments and may better suit your needs than a per-event engagement.
Ability to Scale for Teams
Ask how many “seats” or “licenses” you’ll get when you buy if you want more than one person in your company to use your event booking software.
You need a platform with affordable prices per user if you have a large crew. This number is frequent restrict by providers, which may force you to share logins (which is undesirable) or need to ask them to increase seats. Work for a provider that can accommodate the size of your crew and make it simple for you to add seats as needed.
Because of the platform’s simple interface, drag-and-drop capabilities, and What You See Is What You Get (WYSIWYG) editors, it will be simple for team members to embrace it with little difficulty. Inquire about their onboarding procedures to learn how much setup assistance you may expect. Additionally, find out whether they have live virtual training.
These sessions are frequently offer a few times each month and are open to anybody who wants to participate and learn. You might find it appealing that they also provide private training for your team at an additional cost. Ask whether they provide walkthrough videos and/or help articles so you can troubleshoot on your own and learn best practices.
You may even be able to uncover some of them by searching online. Lastly, inquire about the contact information and online reviews of the support/services staff (phone, email, live chat, etc.) and their availability so you can gauge the level of support you will receive.
Construction or Management Services
Many software vendors provide professional services that will construct and handle your event booking software for you, allowing you to completely skip learning or training.
If you choose this course of action, you might still want to teach a few team members how to utilize the tool in case you require last-minute adjustments.
No of your budget or in-house resources, top-notch providers will also provide onsite support on the day of your event, design services, strategic assistance, uploading support, and more to guarantee your entire success.
Scream Out: Patchwork Platforms: Be Wary
Some so-called “platforms” are really just a company’s collection of individual goods. These goods, which were create by several teams using distinct systems, are subsequently connect via embedding or integration features to give the impression that they are one unit.
Since the interfaces are distinct and created by multiple teams, these platforms are frequently more difficult to learn, and the data reporting is frequently worse than that of a platform built on a single information system.
To prevent this, determine if the company has a history of purchasing other items to expand their “platform” by looking at their Press or News section.
Ask for a free trial or a comprehensive demo if they seem to be a collection of different tools to check if they’ve had time to integrate the items adequately.
Owns expertise in your particular event
Inquire if the seller has handled occasions of the same size and sort as yours. If they know to support your success, this ought to reveal that to you. But don’t just believe what the salesperson says.
To confirm that other consumers are places with the vendor and its products, look for blogs, case studies, examples, online reviews, testimonials, and references.
Have website builders with advanced branding
If you want to completely control your brand, regardless of whether your event is target at external or internal audiences, you’ll need a solution that enables you to create entirely white-labeled event websites.
This will allow you complete creative control over how your website will look as opposed to being restricting to a template you can only make minor changes to or having your vendor’s logos plaster everywhere.
All of your event sites can be customized to include design aspects like your brand’s fonts and colors, maintaining your overall style in event booking software.