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What are the Features & Business Benefits of Microsoft Dynamics?


Microsoft Dynamics is a cloud-based platform that includes CRM and ERP capabilities along with productivity applications and AI tools. It provides users with a connected view of data intelligence on customer records, transactions, behaviors, and preferences. MS Dynamics comes with various predictive insight tools for decision-makers and provides beneficial integration with sister products. It provides the complete technology stack across applications, services, and tools to enable your business transformation. Many institutes provide Microsoft Dynamics 365 Business Central Online Training in India and one can enroll in them to start a career in it.

Benefits of Using Microsoft Dynamics 365:

Dynamics 365 is a simple software tool that allows you to work both on your own and together. It allows you to create a solution that fits your needs and add more apps when the situation changes. It also helps a business in understanding its customers, by providing it with any kind of customer data. Furthermore, it provides you the ability to personalize the customer experience and easily track the health of customer relationships.

Dynamics 365 makes employees more productive by providing them with insights to make data-driven decisions. It is a people-centric platform that makes employees’ daily work easier and faster. Moreover, it gives you access to Real-Time Insights with Built-In Predictive Analytics and allows you to calculate predictive insights and prescriptive advice. This cloud-based solution comes with robust security and access controls for apps and data that makes it highly secure. There are many Microsoft Dynamics 365 Business Central Training institute in Noida and one can enroll in them to start a career in it. Apart from these, given below are some of the benefits of using MS Dynamics 365.


It provides you the flexibility of having a monthly operational cost and a subscription model. This feature makes MS Dynamics pocket friendly and allows you to only pay for what you need. It ensures more significant savings by eliminating the need to manage your own data center and servers.

Ease of Use

It is easy to use and is based on Microsoft’s new app market, AppSource. Here you can easily search and find the apps that you and your business need. Furthermore, when your needs change, you can easily search for an app that can help you. This approach makes MS Dynamics simple and easy to use.


Dynamics 365 comes with a monthly subscription model which allows you to scale up and down when your needs change. It allows a business to only pay for what you need and when you need it.


It makes your business agile by transforming the way you manage customer data and daily situations. It helps in removing barriers between critical business platforms and makes your data start working together. Furthermore, it connects all data and processes and reduces information silos.


Dynamics 365 can easily interact with other Microsoft business apps such as Office 365. Moreover, it already has Microsoft Power BI dashboards as a standard feature. It also allows you to download and integrate applications or extensions from the Microsoft AppSource or your Microsoft Dynamics partner to further personalize your solution.

ERP and CRM Functionalities

It combines ERP and CRM facilities and helps you in enhancing customer experiences and strengthen connections. Moreover, its CRM capabilities allow you to track customer interactions and get insights into upselling and cross-selling.


MS Dynamics is a cloud-based tool that consists of CRM and ERP capabilities along with AI tools and productive apps. It provides a business with various predictive insights to help in decision-making. Its CRM capabilities help a company in understanding its customers. Using this cloud-based solution results in improving business productivity, agility, and scalability. Furthermore, it reduces information silos by connecting all data and processes.

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